A VA executes tasks. An operations manager oversees people. I build systems that eliminate the tasks altogether. Instead of paying someone monthly to manually follow up with leads, we automate the follow-up so it happens whether you're working or on holiday. You get permanent infrastructure, not temporary help.

Most automation fails because it's built by tech people who don't understand business operations or by business people who don't understand tech limitations. I bridge both. With my NHS project management background, I diagnose your actual workflow first, then build automation that fits how your business actually operates. Simple systems that create freedom, not complexity.

That's exactly what the discovery call is for. You don't need to be a tech expert—that's my job. I'll assess your current setup, your team's capabilities, and your budget, then recommend what will actually work for your situation. Sometimes the best solution is connecting what you already have, not buying something new.

Depends on the scope:

The Freedom Audit: 5-7 business days from kickoff to delivery

The Priority Revenue Fix: 2-4 weeks including implementation and team training

Custom Automation Build: 4-12 weeks depending on complexity

We work in phases so you see progress quickly, not months of development before anything goes live.

Good systems don't require tech expertise to use—only to build. I create automation that runs in the background and feels invisible to your team. Where they do need to interact with systems, I provide clear documentation and training. If your team can use email and a web browser, they can use what we build.

No. The Freedom Audit and Priority Revenue Fix are project-based with clear deliverables. You're not locked into anything. Some clients choose ongoing support after implementation (monthly retainers available), but it's never required. The systems we build should work without me, that's the point.

Describe the item or answer the question so that site visitorsåAbsolutely. The discovery call isn't a sales pitch it's a diagnostic conversation. If automation isn't your priority, I'll tell you. I've had calls where the real issue was pricing strategy or hiring, not systems. You'll leave with clarity either way, and I only work with businesses where I genuinely believe I can create impact.

who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

The discovery call is complimentary because it's about determining fit, not free consulting. If you want strategic advice or a working session outside a project engagement, I offer ad-hoc consulting at £250/hour. But honestly, most businesses get more value from a structured audit or implementation than one-off advice.